Privacy Policy

E-Porter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by E-Porter. This Privacy Policy applies to our website, eporter.com, and our mobile applications for iOS and Android (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us. For example, we collect information when you create an account, update your profile, use the interactive features of our Service, participate in any interactive areas of our Service, request customer support, or otherwise communicate with us.

The types of information we may collect include:

• Your name, email address, phone number, and other contact information
• Your username, password, and account preferences
• Your payment information, billing address, and shipping address
• Information about your deliveries, including pickup and delivery locations
• Your communication preferences and feedback
• Any other information you choose to provide

Information We Collect Automatically

When you access or use our Service, we automatically collect information about you, including:

• Log Information: We collect log information about your use of our Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.
• Device Information: We collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: We collect information about your location, including precise location data when you enable location services for our mobile application. For more details, please see "Your Choices" below.
• Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Service and your experience, see which areas and features of our Service are popular, and count visits. Web beacons are electronic images that may be used in our Service or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

How We Use Information

We use the information we collect to provide, maintain, and improve our Service, such as:

• Process and complete transactions, and send you related information, including confirmations and receipts
• Connect senders with drivers for delivery services
• Provide technical support and respond to your inquiries
• Send you technical notices, updates, security alerts, and support and administrative messages
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about E-Porter
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of E-Porter and others
• Personalize and improve the Service and provide content or features that match user profiles or interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Link or combine with information we get from others to help understand your needs and provide you with better service
• Carry out any other purpose described to you at the time the information was collected

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With other users of the Service to provide our delivery services (for example, we share your information with drivers who are delivering your packages)
• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of E-Porter or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among E-Porter and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Your Choices

Account Information: You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@eporter.com. If you wish to delete or deactivate your account, please email us at privacy@eporter.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Location Information: When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

Promotional Communications: You may opt out of receiving promotional emails from E-Porter by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Security

E-Porter takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

Children's Privacy

Our Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@eporter.com.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@eporter.com
Phone: 250-634-1575